Policies & Terms
SHIPPING POLICY
Shipping Policy
We currently ship within Australia.
Orders are processed within 2–5 business days from the time of purchase. During busy periods, processing times may be slightly longer.
Shipping timeframes vary depending on your location and the carrier. Once your order has been dispatched, you will receive a confirmation email.
We are not responsible for delays caused by postal services, weather events, or circumstances outside of our control.
If you have any questions about your order, please contact us at:
luxuryfragrances.info@gmail.com
RETURNS & REFUNDS POLICY
Returns & Refunds Policy
Due to the nature of our products, we do not accept returns for change of mind.
If your order arrives damaged or faulty, please contact us within 48 hours of delivery with photos of the issue so we can assist you.
Refunds or replacements will be assessed on a case-by-case basis.
We do not offer refunds for damage caused by misuse, incorrect care, or general wear and tear.
For all enquiries, please contact:
luxuryfragrances.info@gmail.com
PRIVACY POLICY
Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Any personal details collected through this website (such as name, email address, shipping address, or payment details) are used solely to process orders, provide customer support, and communicate with you regarding your purchase.
We do not sell, rent, or share your personal information with third parties, except where required to process payments or deliver your order.
By using this website, you consent to the collection and use of your information in accordance with this policy.
If you have any privacy concerns, please contact us at:
luxuryfragrances.info@gmail.com
TERMS & CONDITIONS
Terms & Conditions
By accessing or using this website, you agree to the following terms and conditions.
All products are subject to availability. We reserve the right to update, modify, or discontinue products at any time without notice.
Prices are listed in Australian dollars (AUD) and are subject to change without notice.
We take care to ensure product descriptions and images are accurate, however slight variations may occur due to the handmade nature of our products and screen display differences.
We are not liable for any indirect or consequential loss arising from the use of our products or website.
These terms are governed by the laws of Australia.